An on-site review of your physical location, building infrastructure, call center,
hardware/software and any existing DR plan. This service requires pre-work to be
completed, followed by a 2 day on-site visit where the following services are
performed:
Onsite Inspection including the following:
Switch Room Inspection
Call Center Hardware review
Interview with your site’s Telecom Technician (must be schedule in advance)
Call Center Software review w/ Telecom Vendor
Toll fraud analysis & Disaster routing checks
Call Center Tour and Inspection
Interviews with various Customer Staff
Building & Location Inspections - Power, light and other physical conditions
Meet with Local Emergency Response Resources
Lexis/Nexis database search of area for Superfund Cleanup Sites
Why should we be interested in this service?
Due Diligence – If you haven’t completed these tasks then you could be assuming
other liabilities and risks to your business, your customers and keeping your
business viable.
Second Set of Eyes - Aspect has selected the most seasoned consultants within the
organization to manage these engagements. With a second set of eyes, you are
not likely to forget the ‘known’ issues while preparing this important plan. 180cc is
committed to your success by using only consultants who have their certification as
Business Continuity Planners through the Disaster Recovery Institute International
of Falls Church, VA.
Cost – the engagements are reasonably priced to help you understand that your
relationship with 180cc is more than a business one – we want to partner with you
for success!
Information
Contact Us At:
972.814.6772
or
800.550.4180
Email Us At:
Inquiries@180cc.com
180cc
17663 ACR 404
Palestine, TX 75803
CONSULTANTS